1. What is your price per line?
2. What do I need to get started?
3. How do the doctors access the system?
4. What is your TAT?
5. What about TAT for stats?
6. Is completed transcription available online?
7. How do I know the information is secure?
8. How often I will be billed? Where do I get the information regarding my billing?
9. What if I want to change the setup of my reports?
10. Where do I find my reports on my computer? Where are they stored and how I can access them?
11. What if I lose my internet connection while the dictations are being uploaded or documents are being downloaded?
12. How can I reach your office?
13. My handheld is not working? What should I do?
14. I need a report as STAT. How do I get that?
15. How can I search the records in my database?
16. Some of my reports don't have the correct patient name or date of service inside the reports. What happened?
17. How long are you going to maintain my records in your database?

Contact RxScribe directly, regarding individual pricing for transcription services on regular and stat reports.

A computer with a stable Internet connection (preferably DSL / Cable / T1) and a digital handheld recorder, purchased and included in your minimal startup cost or purchased from another vendor. It takes a phone call and aproximately 24 hours to get started.

We can provide 8 hr , 4 hr or 2 hr TAT for STAT reports. Please contact us for price details.

Yes, you can access your reports online, anytime, through a secured Internet connection.

RxScribe provides the latest in security measures to safeguard your privacy, including firewalls and encryption.

If you have any existing templates that you would like us to use for your transcription, please Email or Fax those templates for integration. If you don't have a template, our staff can help you build one to suit your needs.

All your records and dictations are stored in a DATABASE on your computer. You can access them with our Software's Query feature.

Don't worry! Our application is designed in such a way that if you lose your Internet connection while uploading / downloading data, it will automatically fix the problem the next time you connect to our server and complete the data transfer.

Email is the best way to reach us, however, if you prefer, you can telephone us directly. Our customer support team will get back to you as soon as possible.

• Check the Batteries. Most often, the battery replacement will take care of the problem.

• Make sure that the Hold Button is not switched on (Olympus DS 320 and DS 330 Handheld recorders). If you are unsuccessful, contact us directly.

You have an option in Physician Hub application where you can check any report status as STAT, which will be delivered on priority as per your specified TAT. In case you forgot to check that option while uploading dictations, please E-mail us directly.

The query options provided in the client software will let you search the database for your records by the patient's first or last name, both first and last name, by the physician or by the date of service.